Privacy Policy

This policy explains what information Elumist collects when you use our website, why we collect it, and how we protect it.

1. Information We Collect

• Account & order details: name, email, phone number, shipping address, and order history.

• Payment information: processed securely through our payment partners; Elumist does not store full card numbers on its own servers.

• Browsing data: pages visited, device and browser type, and general location, collected automatically through cookies and analytics tools.

• Communications: messages you send us through email, chat, or contact forms.

2. How We Use Your Information

• To process, ship, and support your orders.

• To send order updates, tracking information, and, if you've opted in, promotional emails.

• To improve our website, products, and customer experience.

• To detect and prevent fraud or misuse of our site.

3. Cookies

We use cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work as intended.

4. Sharing Your Information

We do not sell your personal information. We share data only with trusted partners who help us operate—such as payment processors, courier services, and email platforms—and only to the extent needed to provide their service to us.

5. Data Security

We use industry-standard safeguards, including encrypted checkout, to protect your information. No online system is completely risk-free, but we take reasonable steps to keep your data secure.

6. Your Rights

You can request access to, correction of, or deletion of your personal data at any time by emailing support@elumist.com. You can also unsubscribe from marketing emails using the link in any newsletter.

7. Children's Privacy

Our site and products are not directed at children, and we do not knowingly collect personal information from anyone under 18.

8. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be reflected on this page with an updated revision date.

9. Contact Us

For any privacy-related questions, reach us at support@elumist.com